Seriously? This prompt we have all heard more than once. Hell, even some people should have this prompt stamped on their fricken head. They might come home battered, but even a certified idiot will come around after multiple blunt trauma wounds to the forehead for a solid week.
My wife and I are currently shopping for "financial assistance" and I have heard this prompt more times than I can count. It baffles me in that, once a "non-English" speaking person get their instructions on the voice prompt from the automated system, they are transferred to live person who has no idea how to speak "non-English". Come to think of it, English has proven to be quite the challenge in recent years for this live person.
Quick case in point, although this is a nice gesture to attempt to accomidate everyone here in great US of A, it's a lost cause. By trying harder to include everyone, you will always leave someone out.
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